Fix Your Devices Without Coming to Our Store!
We have a number of convenient locations in the Washington DC metro area, but if you’re just too busy, it’s not a problem! Just mail us your device and we’ll fix it up and ship it back to you.
The process is simple and remarkably fast.
Step 1: Provide your Information
Please fill out this form and check your email for confirmation that we have received your notification that you’ll soon be sending us your device. Please print that confirmation email (you’ll need it for Step 2).
Step 2: Package Your Device
Power down your device and package it in a padded envelope or a box with padding—we don’t want any further damage to occur. Be sure to include the printed confirmation email from Step 1 in your package. Add delivery notice and consider purchasing insurance from your mail service company. Address the package to:ATTN: Mail-In Repairs
2529 Wilson Blvd
Arlington, VA 22201
Step 3: We’ll Call You
When your device reaches us, we’ll inspect it and will contact you immediately with an estimate of the cost and time needed to repair it. You’ll approve the repairs, arrange payment and we’ll get to work making repairs and getting your device back in the mail as quickly as possible! If you decide not to repair your device, then a $15 shipping fee will be charged to ship your device back to you.